Responsibility is not responsible for any damage or loss, direct or indirect, arising from the sale of goods and services offered in the catalog published on the site, even for delayed and/or non-delivery of the product, and for correspondence of the goods with the specifications published on the site, nor for any other event not directly attributable to the

Product Availability
In the product catalog published on the site for access and the ability to submit orders online, change in real time the availability of the product, does not guarantee the certainty of allocation of goods ordered.

Risk and property
The merchandise is shipped freight prepaid, secured and charge on the invoice; in the event that the goods were shipped carriage forward, behind customer's request, the risk and be charged to the customer after the delivery of the goods to the carrier from its stores. Upon delivery of the goods, the customer must verify the integrity of packages and correspondence with the quantity and quality as specified in the accompanying document (DDT). In case of discrepancy, the same must be reported on the same document and confirmed within seven days by fax or registered mail, in to commercial reference. While the packaging is intact, the gears must be checked within seven days of receipt. Any hidden defects must be reported in writing by fax or registered mail. Each alert over these terms, will not be taken into account. For each statement, the customer assumes full responsibility for the statements.

Orders Orders are accepted only via the Internet (online). The customer sends the order via the Internet will receive, at the end of the procedure, a confirmation notice by order, or by electronic mail (E-mail), with an indication of the order number; assuming that, after sending the order, does not appear (a few minutes) the order number, the proposal is not accepted as a shareholders ', for all legal purposes, although for accounting reasons or lack of product.

All prices shown on the site, in the column shall be construed prices VAT included. Prices can be changed at any time without notice.
Right of withdrawal
In accordance with art. 5 DL 185/1999, if the customer is a consumer (i.e. a person who buys goods for purposes not related to his professional activity, or does the purchase order form to indicating a reference to VAT) shall be entitled to terminate the contract for any reason, without explanation and without penalty except as indicated in the following paragraph.
To exercise this right, the customer must send a notice to that effect within 10 working days from receipt of goods. Such notice shall be sent by registered letter with acknowledgement of receipt, addressed to

L'Arte Pelle

Cocca Sergio
via di basserone, 85
52041 Badia al pino

or by telegram or fax sent within the aforementioned term of 10 days and followed by a confirmation by registered letter with acknowledgment of receipt sent strictly within the 48 hours. Once such notice of withdrawal, the customer service will quickly communicate the customer instructions on how to return merchandise must be received at within 10 days from the authorization.
The right of withdrawal is subject to the following conditions:
the right applies to product purchased in its entirety; It is not possible to withdraw only part of the product that you purchased the goods purchased must be returned intact and in the original package, complete in all its parts. By law, the shipping costs for returning the goods shall be borne by the client;
the shipment until the certificate of receipt in our warehouse is under the responsibility of the customer;
If the goods are damaged during transportation, shall notify the customer thereof (within 5 working days of receipt of the goods at its stores), so that a timely complaint against the carrier of his choice and to obtain reimbursement of the value of the goods (if insured); in this case, the product will be made available to the customer for return, simultaneously eliminating the request for withdrawal; is not responsible in any way for damages or theft/loss of goods returned by uninsured shipments;
upon arriving at the warehouse, the product will be checked for any damage or tampering not caused by transportation. If the package and/or the original packaging are damaged, will subtract from the refund due a percentage, however not more than 10% of the same, as a contribution to the costs of recovery.
Without prejudice to any repair costs for damage to the original packaging, will refund the customer the amount paid as quickly as possible and in any event within 30 days of the request for withdrawal by following the transfer of the amount charged to your credit card or by bank transfer. In the latter case, the customer will promptly provide to the Bank on which to obtain reimbursement (ABI-CAB-account of the invoice).
The right of withdrawal is lost for lack of essential integrity of the property (packaging and/or its content), in which finds:
the lack of external and/or internal packaging;
the integral elements of the product
damage to the product for reasons other than transportation.
In the case of forfeiture of the right of withdrawal, will return to sender the good purchased, charging the same shipping cost.
The right of withdrawal does not apply:
to the supply of tailor-made or clearly customized goods